At Sundog Co., we want you to be completely satisfied with your purchase. If you are unhappy for any reason, simply send back your purchased items within 30 days and we will refund 100% of the purchase price plus standard shipping charges. If the mistake is ours, we will also gladly pay for your return shipping charges when we receive your item(s). Please note that we refund Standard shipping charges only. We do not refund for UPS 2nd Day Air shipping charges.
returns + exchanges
Please email us at returns@sundogcompany.com to let us know the item(s) are on the way. Please also specify whether you would like a refund or an exchange. When we receive your item(s), we will gladly exchange them or refund the credit card used for purchase.
our return address:
Sundog Co.
47 Yarmouth Road
Gray, Maine 04039
secure shopping
At Sundog Co., we understand your concern about online security. Your online order is secure with Sundog Co.
because we have partnered with 3dstores as our online commerce provider. 3dstores use its own Secure Sales Server technology (S3) on every transaction that we process. Your credit card and personal information
are encrypted and sent securely to the Paypal servers for processing. We chose 3dstores for its stellar reputation in regard to security and privacy.
privacy policy
At Sundog Co., we are committed to protecting your privacy. We do not sell, trade, or rent your personal information to others. We may provide aggregate statistics about our customers, sales, traffic patterns, and related site information to reputable third-party vendors, but these statistics will include no personally identifying information. In summary, we are committed to protecting your privacy. We use the information we collect on the site to make browsing at our site as easy as possible and to enhance your overall shopping experience.
contact info
mailing address:Sundog Co.
47 Yarmouth Road
Gray, Maine 04039
orders:
phone: 207-837-8559
customer service:
phone: 207-837-8559
